Accidental Damage Waiver

We offer our customers peace of mind with our Accidental Damage Protection (£15) for rentals. This covers repairable damages such as broken zippers, lost beads, and stain removal. Our professional cleaning partners are adept at dealing with a variety of stains. We recommend that all brides opt for this policy, allowing them to enjoy their special day without any need to worry.

This add-on covers repairable damages, including broken zips, missing beads, or stains. However, should an item be irreparably damaged, lost, or stolen, or if repair costs exceed £99, charges may apply up to the item’s estimated replacement value. For garments exceeding £2500, a security deposit may be required. Any damage perceived as intentional or careless may still result in charges.

ACCIDENTAL DAMAGE PROTECTION - £15
Includes:

• Stain removal - grass, mud, drinks and food etc
• Zip or button replacement
• Missing embellishments

We want all our precious dresses treated with love and kindness so if we feel any of the above are seen to be careless or intentional you may still be charged.